After receiving a call, select TRANSFER on the UCplus app, then type the 4-digit extension you wish to transfer to, and press enter this should simply forward the call directly.
After receiving a call, select CONSULT on the UCplus app, then type the 4-digit extension you wish to transfer to and press enter when they pick up, and you confirm they will take the call you need to look at ACTIONS panel the top of the app this shows the call you are currently on- the colleague you are speaking to
– press the right arrow, which will take you back to the original call, then select hang up.
– This will join the original caller and the the consulted extension, while exiting you from the conversation.
PLEASE ENSURE VERSION 2.6.12 IS USED!