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Transferring a .com / .net / .org Domain

Transferring a .com / .net / .org / .info. or .biz can be simple if you follow these steps.


There are three key areas to transferring one of these domains to ourselves which need to be addressed before moving to the next step:

a) Ensure that the domain is unlocked

It is imperative that the domain is in an unlocked state. If the domain name isn’t, then it doesn’t stand a chance of being able to move away. The losing host will be able to make this change instantly and it should be done for free. A separate help file explains locks in more detail if required.

b) Ensure the admin contact is valid

The admin contact can be found within the whois. It is the admin contact whom will receive an email, sent from our registry, confirming if the domain name should be moved. It is important that the address is valid and preferably it isnt set as the losing host as they can delay matters. Further details on what the admin contact needs to do is explained below.

c) You have requested and received a domain authorization (EPP) code

We dont need this, but the admin contact will need it when they receive the email our registry sends them. This authorization code is supplied by the losing host specific to this domain. A separate help file explains authorization codes in more detail if required.


Once the domain is unlocked, you are confident that the admin email address showing in the whois is valid, and you have a domain authorization code you now need to login to your control panel and visit the domains section.

a) The domain name must be added to the control panel as an existing domain.

b) Once added, visit the domains list and click on manage beside the domain.

c) A link will be provided to initiate the transfer process.

d) Complete all the form fields. The details you enter will form the basis of the whois once transferred.

e) A summary of the details will be presented, plus confirmation of the transfer fee. The fee is applicable as the domain renews for a further year as per ICANN rules.

f) Once submitted an email will be issued to the admin contact of the domain name.


The admin contact will receive an email from Integra / OpenSRS. Provided will be:

– A link to an OpenSRS portal
– Confirmation of the domain (needed to login to the OpenSRS portal)
– Confirmation of an OpenSRS key (again needed to access the OpenSRS portal)

Once logged in the admin contact will need to:

– Tick the box to ACCEPT the transfer to Integra
– Enter the authorization (EPP) code they have been issued by their losing host


The next step is a case of waiting. Domain transfer waiting times can vary depending on the losing registry. They can either complete in hours, or upto 7 days. There isn’t anything we can do to speed up this process. Once complete our control panel will issue you an email confirming a successful transfer.

NOTE: The name servers for the domain name will not have been altered. You can change the name servers through the control panel. Click on manage beside the domain in the domains list, and a new set of options will be presented including managing the name servers.

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