Read our Home Working Guide

How Can We Help?

< Back
You are here:
Print

Mail Forwarding

Mail forwarding allows you to create an alias for your domain names mapped to an account to be forwarded either to an external email address or to a local POP3 mailbox. This is ideal if you have multiple addresses destined for a single user.

IMPORTANT: Forwarding mail externally isn’t recommended. This adds to the chain the email has to travel through. Free email providers such as Hotmail, AOL and BT Yahoo often treat forwarded messages with a suspicion as if they were spam. This can not only delay your email but it can lead to it never reaching the intended recipient. We strongly recommend only forwarding to local mailboxes to access your email as quickly and reliably as possible.

Creating Mail Forwarder

Web Hosting > Hosting Accounts > Manage Hosting Account > Forwarding > Add Forwarder

To create a forwarder edit the hosting account, click on the ‘Forwarding’ icon, and then click on the ‘Add Forwarder’ link at the bottom of the screen.

Enter an alias and a destination for the mail to be forwarded to and then click on ‘Create Alias’. Any domains mapped to this account will inherit this mail alias and forward destination. The number of mail forwarders that can be created for an account depends on the quota set for it, specified in the Quota Management section.

Edit Forwarder

Web Hosting > Hosting Accounts > Manage Hosting Account > Forwarding > Edit

To edit a mail forwarder edit the hosting account, click on the ‘Forwarding’ icon, click on ‘edit’ beside the forwarder’s name. You can edit the destination of the mail forwarder to either a different external address, to a different POP3 mailbox or even deleted completely upon receipt of delivery.

Delete Forwarder

Web Hosting > Hosting Accounts > Manage Hosting Account > Forwarding > Delete

To delete the forwarder, edit the hosting account, click on the ‘Forwarding’ icon, click on ‘Delete’ beside the forwarder. A confirmation page will seek you to confirm this action. Any mail sent after the forwarder has been deleted will be delivered according to your catch-all setup.

Previous IMAP Mailboxes
Next Mail IP Ranges
Table of Contents
Go to Top